Terms of Service
Last Updated: October 23, 2025
Welcome to Caboarry Cookware (Pty) Ltd ("Caboarry," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. Acceptance of Terms
By accessing, browsing, or using our website (www.caboarry.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our services.
We reserve the right to update, change, or replace any part of these Terms at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of changes constitutes acceptance of those changes.
2. Use of Our Website
2.1 Eligibility
You must be at least 18 years old to use our website and make purchases. By using our website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into binding contracts.
2.2 Permitted Use
You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable local, national, or international law or regulation
- Transmit any material that is defamatory, offensive, or otherwise objectionable
- Impersonate or attempt to impersonate Caboarry, our employees, or any other person or entity
- Engage in any conduct that restricts or inhibits anyone's use of the website
- Use any automated system to access the website without our prior written permission
- Attempt to gain unauthorized access to any portion of the website or systems
- Introduce viruses, malware, or other malicious code
- Collect or harvest personal information about other users
3. Product Information
We strive to provide accurate product descriptions, specifications, and images on our website. However, we do not warrant that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free.
Product colors may vary slightly from images due to monitor settings and photography. Product dimensions and specifications are approximate and may vary slightly. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
4. Pricing and Availability
All prices are listed in South African Rand (ZAR) and are subject to change without notice. We reserve the right to modify prices at any time. The price charged will be the price displayed on the website at the time of order placement.
Product availability is subject to change. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion. If a product becomes unavailable after you place an order, we will notify you promptly and offer alternatives or a full refund.
5. Orders and Payment
5.1 Order Acceptance
Your order represents an offer to purchase products from Caboarry. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraud. If we decline your order, we will notify you and will not charge you.
5.2 Payment Terms
Payment must be made at the time of order placement using accepted payment methods. By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge the total amount to your payment method.
5.3 Order Confirmation
You will receive an order confirmation email after successfully placing an order. This confirmation does not indicate acceptance of your order, only that we have received it. Acceptance occurs when we ship your order and send you a shipping confirmation.
6. Shipping and Delivery
Shipping times and costs vary depending on your location and selected shipping method. We ship to addresses within South Africa and select international locations. Delivery times are estimates and not guaranteed.
Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
7. Returns and Refunds
Our Return Policy governs all returns, exchanges, and refunds. Please refer to our Return Policy for detailed information about eligibility, procedures, and timelines.
8. Intellectual Property Rights
All content on our website, including text, graphics, logos, images, photographs, videos, and software, is the property of Caboarry Cookware (Pty) Ltd or its content suppliers and is protected by South African and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our website without our prior written permission. The Caboarry name and logo are trademarks of Caboarry Cookware (Pty) Ltd and may not be used without permission.
9. User Content
If you submit content to our website (such as reviews, comments, or testimonials), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and distribute such content in any form or medium.
You represent and warrant that any content you submit is your original work, does not violate any third-party rights, and does not contain offensive or illegal material. We reserve the right to remove any user content at our discretion.
10. Disclaimers and Limitations of Liability
10.1 Website Disclaimer
Our website is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.
10.2 Product Warranty
Our products are covered by a limited warranty against manufacturing defects. This warranty does not cover damage from misuse, negligence, accidents, or normal wear and tear. Warranty details are provided with each product.
10.3 Limitation of Liability
To the fullest extent permitted by law, Caboarry Cookware (Pty) Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of or relating to these Terms or our products shall not exceed the amount you paid for the product giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Caboarry Cookware (Pty) Ltd, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your violation of these Terms or your use of our website or products.
12. Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices as described in our Privacy Policy.
13. Third-Party Links
Our website may contain links to third-party websites for your convenience. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party websites at your own risk.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of South Africa.
Before initiating any legal proceedings, you agree to first attempt to resolve disputes informally by contacting our customer service team.
15. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
16. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
17. Entire Agreement
These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Caboarry Cookware (Pty) Ltd regarding your use of our website and supersede all prior agreements and understandings.
18. Contact Information
If you have questions about these Terms of Service, please contact us:
Caboarry Cookware (Pty) Ltd
Legal Department
123 Loop Street
Cape Town, 8001
South Africa
Email: legal@caboarry.com
Phone: +27 21 555 0123
19. Acknowledgment
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.